Privacy Policy

1. Introduction

TrustSyte ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at trustsyte.com and when you use our services.

This Policy is designed to comply with applicable privacy laws, including the Utah Consumer Privacy Act (UCPA), Utah Code Ann. § 13-61-101 et seq., as well as other applicable federal and state laws. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

• Contact Information: Name, email address, phone number, and business name when you submit a contact form or schedule a discovery call.
• Communications: Messages, inquiries, and correspondence you send to us.
• Account Information: If you create an account, we collect your login credentials and profile information.

Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience. See Section 7 for details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To schedule and conduct discovery calls and consultations
• To provide, operate, and improve our website design and development services
• To send you service-related communications and updates
• To send marketing communications, where you have consented or where permitted by law
• To analyze usage patterns and improve our website and services
• To comply with legal obligations and enforce our agreements
• To protect the security and integrity of our services

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in operating our website and delivering services (e.g., scheduling tools, email platforms, hosting providers). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for any other purpose with your explicit consent.

5. Your Rights Under the Utah Consumer Privacy Act (UCPA)

If you are a Utah resident, you have the following rights under the Utah Consumer Privacy Act (effective December 31, 2023):

• Right to Know: You have the right to know whether we process your personal data.
• Right to Access: You have the right to access the personal data we have collected about you.
• Right to Deletion: You have the right to request deletion of personal data you have provided to us, subject to certain exceptions.
• Right to Data Portability: You have the right to obtain a copy of your personal data in a portable format.
• Right to Opt Out of Sale: You have the right to opt out of the sale of your personal data. We do not sell personal data.
• Right to Opt Out of Targeted Advertising: You have the right to opt out of the processing of your personal data for targeted advertising purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 45 days. We will not discriminate against you for exercising your privacy rights.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 3 years to support business operations and legal compliance. You may request deletion of your data at any time by contacting us.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze traffic, and improve user experience. You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. We do not use cookies for cross-site behavioral advertising without your consent.

8. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services (such as Calendly for scheduling). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Effective Date" at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: